The U.S. Department of Education has directed employers to stop federal student loan garnishment deductions from employees effective March 13.
The OneUSG Connect Support Payroll Team is working with the U.S. Department of Education and our third-party garnishment vendor (ADP) to temporarily suspend all federal student loan garnishment deductions prior to the next paycheck for a period of (at least) 60 days.
The OneUSG Connect Support Payroll Team is in the process of identifying the impacted employees. Some employees may receive a refund on their next regular paycheck while others will receive a refund directly from the U.S. Department of Education.
Employees with questions about private or state-held student loan garnishments should contact their loan servicer (agency/company/bank where they received their student loan).
If you have questions or concerns, please contact OneUSG Connect Support at email@example.com.