— Mel Story, Patient and Family Advisor volunteer
I have a long history with this health system — my dad actually retired from here back when it was Talmadge Memorial Hospital. They’ve always taken care of my health care needs, and the doctors and nurses have saved my life many times.
Since I suffered a heart attack in 1993, I’ve had two heart surgeries, 17 stents implanted, and treatment for a stroke, among other services — I think they provide the best cardiology care at Augusta University. Volunteering as a patient advisor allows me to turn my health challenges into something positive, helping to ensure the best possible care for future patients.
For example, when they were building the new cardio center on 15th Street, I got to meet with the architect to give a patient’s point of view on the plans. I noticed the chairs they had picked for the waiting room didn’t have arms. I knew that heart patients need arms to help themselves up with, so I made that suggestion. Now every time I’m in there and I see the chairs with arms, I feel I did a little. I’m grateful to be able to give back.