Augusta University Health to observe modified visitation, new safety precautions

As some patient appointments and elective procedures resume this week, Augusta University Health is modifying visitation restrictions and implementing additional safety measures to protect patients, families and caregivers, such as requiring patients and families to wear masks inside the hospital and clinics.

Beginning Wednesday, May 6, patients may have one family member or support person with them for inpatient hospital stays and outpatient appointments, except in the case of patients with COVID-19. Patients and their support person can expect to be asked about symptoms and exposure upon entry and must supply and wear a face covering while in the hospital or clinics.

“Our top priority is our patients and families,” said Julie Moretz, associate vice president of the Center for Patients and Families at AU Health. “We will continue to work safely and responsibly on their behalf. Under typical circumstances, AU Health welcomes family 24/7. Our patient- and family-centered practices recognize that family and caregivers are stewards of patient safety and are integral to healing. The COVID-19 pandemic has been difficult for all of us, and while we continue to support patient- and family-centered care during this time, we will be cautious in preventing the spread of COVID-19.”

After entering the hospital, family and support persons will be supplied with a sticker verifying they’ve been screened and asked to limit their movement to their patient’s room. Family who come to the hospital after 8:30 p.m. will be issued a photo ID.

Family and support persons are asked to practice social distancing, frequent hand washing and good cough and sneeze etiquette. People who are sick are asked to stay home and limit contact with others. Virtual visits can be coordinated by contacting the Center for Patients and Families at 706-721-7322.

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