Information regarding student refunds

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On March 26, students received the following email regarding refunds:

In response to the University System of Georgia’s (USG) guidance to move to online instruction, Augusta University has received approval to implement a Student Refund Plan for Spring 2020. This plan is detailed below.

Refunds will be processed April 13-17, 2020. The time it will take for you to receive your refund depends on the refund method you choose in POUNCE (direct deposit or check). 

The refund calculation date will be March 16. Because there are multiple academic calendars at Augusta University, the refund percentage is different depending upon the calendar that you were enrolled in this spring semester.

For most students, you have been enrolled in the standard spring semester calendar and can expect a 38% refund — because at the date of March 16, your semester was 62% complete.

Students enrolled in the Medical College of Georgia can expect a 57% refund for M1 & M2 and a 49% refund for M3 & M4. Students enrolled in the Dental College of Georgia can expect a 55% refund for D1 & D2 and a 34% refund for D3 & D4.

Fees that cover primarily face-to-face services will be refunded on a pro-rated basis. These fees include:

  • Student Activity Fee
  • Campus Recreation (Wellness Center) Fee
  • Transportation Fee
  • Parking Fee (This will not be refunded for those remaining in on-campus housing.)

Additionally, students who have moved out of on-campus housing (or are scheduled to move out) will receive a housing refund and housing program fee refund, as well as a meal plan refund if applicable. However, note that students who have been approved to remain in on-campus housing will not receive a housing refund.

Students with funds remaining on their Meal Declining Balance Plans will receive a full refund of the remaining balance.

All other fees and charges, including tuition, have been carefully studied and vetted with the University System of Georgia and deemed to be essential to the continuity of instruction and business operations.

We understand you may have questions about this process but, please understand we will not be able to provide your specific refund amount until refunds are processed.

If you have not updated your student account refund preference in POUNCE, please do so by March 30. Visit POUNCE for instructions to set up or verify your banking information, so you can receive your refund via direct deposit. If your refund profile is not established, Augusta University will mail your refund to you.

Please ensure the mailing address in your account is updated by March 30, if a mailed check is preferred. For directions on how to set up your refund profile, click here.

Please forward this communication to your parents and guardians and continue to monitor your university email address for updates. Find the most updated information for students on our COVID-19 resources page.

Your education is our top priority, and once again, we appreciate your understanding and patience at this unprecedented time.

Any questions regarding refunds can be directed to the Division of Enrollment and Student Affairs.

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Paige Fowler
Written by
Paige Fowler

Paige Fowler is the Communications Specialist for the Division of Enrollment and Student Affairs at Augusta University. Contact her to schedule an interview on this topic or with one of our experts at pfowler@augusta.edu.

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Paige Fowler Written by Paige Fowler

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