Health and mental health resources available to students on campus and virtually

Augusta University wants to ensure its students have the support they need to facilitate their holistic wellbeing, wherever they are right now.

In addition to the services available at Augusta University through Student Health Services, Student Counseling & Psychological Services, and Jags Care, below are additional resources:

Additional services for all students

Mental health services

• To support students who may be experiencing anxiety or stress following the recent developments around COVID-19, United Healthcare Student Resources (UHCSR) is offering an Emotional-Support Help Line, through Optum, which provides access to specially trained mental health specialists.
• The help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge to all students.
• The CDC has developed guidance to manage stress and anxiety with several self-care recommendations.

Telehealth services

• Telehealth services (online or by phone) are available for all students through the UHCSR HealthiestYou program. Download the HealthiestYou mobile app, call 855-870-5858 or go to telehelp4students.com. 
  • These telehealth services are available at no charge to students enrolled in the USG Student Health Insurance Plan (SHIP). Students not enrolled in the SHIP program pay $40 per visit.
• Behavioral health visits
  • Students enrolled in the SHIP program have access to licensed therapists and psychologists at no charge at telehelp4students.com.
  • Students not enrolled in the SHIP program have access to licensed therapists and psychologists through betterhelp.com for a monthly charge of $180.

COVID-19 testing options

Students who have questions or concerns about whether they are experiencing symptoms related to COVID-19 should:

1. If living in the CSRA: Call the Augusta University Health hotline at 706-721-1852, or utilize the free virtual screening tool at augustahealth.org/COVID19, which is staffed 24/7 with university physicians and other health care providers. After this free consultation, if you have symptoms suggestive of COVID-19, you will be given an appointment for free drive-in testing.
2. If not in the CSRA: Call your health care provider or insurance provider’s member services number. For students who need guidance or may not have a provider or insurance, the Georgia Department of Public Health has established a hotline at 844-442-2681.

Students enrolled in SHIP can log into their account at uhcsr.com/MyAccount to find a provider or use the mobile app. In addition to the free resources listed above, they can also take advantage of the student assistance program, which offers counseling, mediation and legal services.

Please contact Student Health Services at 706-721-3448 with questions.