Employee Engagement Survey Update

On Thursday, Feb. 12, organizational results from GRHealth’s second Employee Engagement Survey will be shared with senior leaders and managers before a two-week review period, setting in motion an intense process culminating in April, when the developed action plans will be finalized.

This survey was administered to GRHealth and the same selected Shared Services (except IT) as the initial GRHealth survey, which was administered in October and November 2013.

The initial survey resulted in a 92 percent response rate. Survey results were delivered to managers in March 2014, and work unit teams initiated action planning activities in April.

That process was duplicated by the university in April and May 2014, when faculty and staff were invited to participate in the survey. Sixty-two percent participated, considered a good response rate, and that resulted in 164 units providing 196 action plans, of which 117 are open and 11 have been closed.

The most frequent action plan topics faculty and staff indicated at the university level were effective communication, recognition received for doing a good job, job stress, environment making employees wanting to go above and beyond what is expected, and distractions getting in the way of work. Senior leaders then took that input and formulated four organizational-level priorities for action planning: communication, collaboration, staffing/compensation, and job stress.

Organizational-level action planning priorities for the initial GRHealth survey included staffing, improved communication, and improved respect. Current action planning activity for GRHealth has resulted in 36 drafts, 242 open plans, and 28 closed plans.

The surveys are being conducted to establish a baseline in order to move the organization forward. The process helps identify the issues needed to be addressed from an employee perspective and helps track progress toward that goal.

Additional survey administrations allow leaders to assess progress on the actions identified from the previous survey as well as measure efforts to improve employee engagement for the organization.



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Written by
Eric Johnson

Eric Johnson is publications editor at Augusta University. You can reach him at erijohnson@augusta.edu.

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1 comment
  • I hope that part of effective communication will result in less duplicate reporting. With the amount of work due to inadequate staffing, it is seriously frustrating to have to report cumulative metrics quarterly in Campus Labs and then be asked for the same metrics by Institutional Effectiveness. It would be nice if all of the departments that require metrics could access Campus Labs to retrieve the necessary data. This is only one example of duplicate reporting that I hope can be addressed.

Written by Eric Johnson

Jagwire is your source for news and stories from Augusta University. Daily updates highlight the many ways students, faculty, staff, researchers and clinicians "bring their A games" in classrooms and clinics on four campuses in Augusta and locations across the state of Georgia.

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