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DUO Multifactor Authentication now required when traveling abroad

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As part of Augusta University’s continued commitment to protecting our enterprise, Information Technology is introducing a feature that secures university accounts while users are traveling internationally.

Duo Multifactor Authentication is now required when you travel abroad.

Multifactor authentication is important because your password can now be hacked fairly easily, but it is much more difficult for someone to access your mobile device. Two-factor requires both your typical password and a time-sensitive code texted to or generated by your phone. If this process sounds familiar, it is. Augusta University faculty, staff and students are already using this method to access most AU systems.

Beginning Feb. 1, everyone is required to request Duo access before traveling abroad to access any AU system. Even with international service from your mobile carrier, you will not have access to AU email and other enterprise systems without first making this request.

Next steps for current faculty, staff and students:
Your device should already be registered and enrolled in Duo.

  • Go to my.augusta.edu
  • Search: International Travel IT Security Exemption
  • Complete the request (include only the dates you will be out of the country)

New to Augusta University? Follow these instructions:
If you are a new employee or student, please activate your new account. Verification will come through your phone number or email address on file. Next, enroll in Duo. Once you have registered and enrolled, you will be able to request Duo Multifactor Authentication before traveling abroad.

  • Go to my.augusta.edu
  • Search: International Travel IT Security Exemption
  • Complete the request (include only the dates you will be out of the country)

Learn more about Information Technology at Augusta University.

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Staci Thompson
Written by
Staci Thompson

Staci Thompson is the communications specialist for Information Technology. Contact her at 706-721-3359 or sthompson8@augusta.edu.

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Staci Thompson Written by Staci Thompson

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