The American Association of Critical Care Nurses held its annual and first-ever virtual National Teaching Institute at the end of May. Augusta University College of Nursing Assistant Professor Dr. Jennifer Detchemendy had the opportunity to present “Providing Safe, Sensitive Care to the LGBTQ Community” at the institute.
Detchemendy’s session looked at the myths and stereotypes surrounding the LGBTQ population, addressed real and perceived barriers to communication between patient and provider and examined the new changes to The Joint Commission standards regarding LGBTQ patients. The session provided framework for staff education and strategies to produce a more inclusive environment and to encourage open communication for LGBTQ patients and families.
The module provides basic terminology and explains differences in care, including unique health care issues of the LGBTQ population. Detchemendy provides evidence-based strategies to foster an inclusive environment and improved communication.
LGBTQ patient and staff stories are shared in the module to provide nurses with real-world examples that can be incorporated into their own practice. The data delivered in the module goes beyond primary care and can be utilized in all fields of nursing.
Detchemendy’s session was so well received that AACN turned the session into a module for continuing education where nurses can receive one contact hour. Traditionally, only attendees of AACN’s NTI would have access to the module but due to the importance of the topic, the module has been made free for everyone.
“No matter what your practice area is, the module is a great introduction to LGBTQ health care and great way to receive a free contact hour,” Detchemendy said.