AU Health launches comprehensive Virtual Care app

Health services once offered only in the Augusta University Medical Center or an Augusta University Health System clinic are now available in the palm of your hand.

Augusta University Health is proud to introduce AU Health Virtual Care. This comprehensive telehealth system will allow patients to access a health care provider for any type of condition that is non-emergent from the convenience of their personal device.

“It also allows you to have access to get a prescription. If you do need a referral to a specialist, this provider can help facilitate that, and then a health care coordinator can help follow up with you as necessary,” said Lauren Williams, director of population health.

When users log onto the AU Health Virtual Care app on their smartphone, tablet or computer, they will be able to make an appointment to see a health care provider virtually between 10 a.m. and 10 p.m. daily. Insurance will be accepted for the visit. If a patient does not have insurance, the cost of the visit will be $49.95, payable by credit card or Flexible Spending Account (FSA).

The app was originally launched as AU Health ExpressCare in March and quickly adapted to provide free COVID-19 virtual screenings. The app is available for Apple and Android. Users who have previously downloaded the AU ExpressCare app will not need to download it again — updates will be pushed through the app store.

If you are experiencing COVID-19 or flu symptoms, we encourage you to visit us virtually by calling 706-721-9449.

AU Health Virtual Care can also be accessed at augustahealth.org/virtualcare or by calling 706-721-2273.