AU Health celebrates Revenue Integrity Department with a week of activities

Augusta University welcomed the Revenue Integrity Department in 2018 to support the mission of AU Health, and the department’s goal to effectively price, charge and code for services and supplies related to patient care.

Almost one year later, the department is close to fully staffed and recently celebrated Revenue Integrity Week.

The weeklong event included contests, a raffle, prizes, and a luncheon.

But what does the department do?

“To put it simply, Revenue Integrity is about getting money to the bottom line,” said Carol Howard, AVP of Revenue Integrity at Augusta University Health.

With the proper processes, tools, data and related expertise, the department bridges both clinical and financial efforts to improve the institution’s financial performance.

Health care is expensive, but expanding technology and innovative software can help educate and improve the patient’s financial experience.

By “providing outstanding customer service and education to departments and by ensuring the integrity of revenue by auditing we will establish a culture of compliant billing.  Revenue Integrity will provide consistent feedback to executive leadership and department management to ensure best practices across the revenue cycle,” Howard said.

For more information about what the Revenue Integrity Department seeks to address, contact Sandy Bowdre or call 706-721-9722.

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Written by
Emily Lacey

Emily Lacey is a writer in the Division of Communications & Marketing at Augusta University. Contact her to schedule an interview on this topic or with one of our experts at 706-721-6144

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Written by Emily Lacey

Jagwire is your source for news and stories from Augusta University. Daily updates highlight the many ways students, faculty, staff, researchers and clinicians "bring their A games" in classrooms and clinics on four campuses in Augusta and locations across the state of Georgia.

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