Augusta University welcomed the Revenue Integrity Department in 2018 to support the mission of AU Health, and the department’s goal to effectively price, charge and code for services and supplies related to patient care.
Almost one year later, the department is close to fully staffed and recently celebrated Revenue Integrity Week.
The weeklong event included contests, a raffle, prizes, and a luncheon.
But what does the department do?
“To put it simply, Revenue Integrity is about getting money to the bottom line,” said Carol Howard, AVP of Revenue Integrity at Augusta University Health.
With the proper processes, tools, data and related expertise, the department bridges both clinical and financial efforts to improve the institution’s financial performance.
Health care is expensive, but expanding technology and innovative software can help educate and improve the patient’s financial experience.
By “providing outstanding customer service and education to departments and by ensuring the integrity of revenue by auditing we will establish a culture of compliant billing. Revenue Integrity will provide consistent feedback to executive leadership and department management to ensure best practices across the revenue cycle,” Howard said.
For more information about what the Revenue Integrity Department seeks to address, contact Sandy Bowdre or call 706-721-9722.