Performance Improvement Council recognizes staff for NHQ Week

Quality performance deserves quality recognition.

That’s why, as part of National Healthcare Quality Week, Georgia Regents University and GRHealth are recognizing several exceptional staff members who have demonstrated time and again that their commitment to our patients’ well-being is nothing short of absolute.

But what is NHQ Week?

NHQ Week is a weeklong celebration highlighting health care quality professionals and the work they perform daily to improve patient care outcomes and health care delivery systems. Started by the National Association for Healthcare Quality, the NHQ Week initiative encourages health care providers to honor and celebrate the accomplishments of exceptional staff members.

This year marks the first time the Performance Improvement Council has recognized GRHealth staff members for NHQ Week.

The individuals listed below were chosen both for their dedication to providing positive patient care outcomes and their unique commitment to creating a better health care environment for patients and visitors:

Kelli Holder, RN, Medical Intensive Care Unit

Michelle Hoehn, RN, 4C Pediatric Medicine

Cassandra Barclay, RN, 5 West

Samantha Videna, RN, 6 South

Pam Favro, RN, Pediatric Hematology/Oncology Clinic

Phillip Kong, RN, 4 West

Brenda Buckson, Housekeeper, 4 South

Melissa Thorpe, RN, CHOG Post-Anesthesia Care Unit

Ashley Boynton, RN, 5C

Amanda Newton, RN, 4C

Alex Baila, RN, Pediatric Intensive Care Unit

Please join us this week in honoring our colleagues by congratulating them for their outstanding achievements. Their work ethic and uplifting attitudes are a credit to our organization, and we are extremely grateful for their continued efforts.

Like Love Haha Wow Sad Angry
Nick Garrett
Written by
Nick Garrett

Nick Garrett is a communications coordinator in the Division of Communications & Marketing at Augusta University. Contact him at 706-446-4802 or

View all articles
Nick Garrett Written by Nick Garrett

Jagwire is your source for news and stories from Augusta University and AU Health. Daily updates highlight the many ways students, faculty, staff, researchers and clinicians "bring their A games" in classrooms and clinics on four campuses in Augusta and locations across the state of Georgia.

Read on for stories of innovation in education and health care, opportunities at the center of Georgia’s new cybersecurity hub, and experiential learning that blends arts and application, humanities and the health sciences.