Augusta University
T. Nicole Boatwright is a patient experience coordinator at Augusta University and enjoys serving staff, patients and their families.
With over 900 patient meals needing to be prepared daily, providing excellent food service at Augusta University Medical Center is no easy feat.
What does patient- and family-centered care mean to you? Participation? Collaboration? Information sharing? “Patient- and family-centered care to me means we not only involve our patient, but our family member in everything we are doing,” Nicole...
