Only you can report security incidents

Cyber space

Due to increased numbers of targeted cyberattacks that use phishing to convince victims to reveal their usernames and passwords, we need to be vigilant and report any suspicious activity to the 24/7/365 Cybersecurity Hotline 706-721-SAFE.

The university’s networks are continually monitored for security threats. However, the Augusta University community can work together to prevent future attacks by reporting security incidents.

A security incident is any event or threat that directly impacts the confidentiality, integrity and availability of both the university and health system or the data that is stored on our systems, according to Anthony Buenger, interim chief information security officer at Augusta University.

Examples of security incidents include:

  • An institutionally owned device that is lost or stolen
  • A computer virus or suspected virus
  • Ransomware, software designed to block access to a computer system until money is paid
  • Confidential data exposed with no mechanism to authenticate users to the data

Buenger urges everyone to be alert. If you see something, say something.

“It’s all about watching for things that may be an indication of a more widespread attack,” he said. “We’re looking for patterns.”

Failing to report a security incident, no matter how small it may seem, can result in a major security incident.

“I think the worst thing that can happen is we may miss an opportunity to prevent a major security incident,” Buenger said. “If we miss something and it becomes a widespread incident, it can affect patient care. It can bring us to a standstill in terms of operations.”

The easiest way to report security incident including lost or stolen equipment, phishing attempt, and workstation or account compromise is by dialing 1-SAFE (1-7233) or 706-721-SAFE from outside AU campus. Email if any email does not look legitimate or you suspect a spam.

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Jagwire is your source for news and stories from Augusta University. Daily updates highlight the many ways students, faculty, staff, researchers and clinicians "bring their A games" in classrooms and clinics on four campuses in Augusta and locations across the state of Georgia.

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